How can we help you today?

Known issues

Unable to downgrade snom720
Problem Description: A potential issue can affect the Snom 720 during certain firmware downgrade: after the downgrade start the phone stuck without endin...
Mon, 9 Nov, 2015 at 11:48 AM
D765 Can Not be Provisioned With Snom One Version 4
Vodia recommends Version 5.3.2 or better (5.3.2a). Version 4 does not support the D765
Sun, 13 Dec, 2015 at 4:19 PM
Failover Identity Does Not Revert Back to Primary Identity after Re-established Connection
1. Make sure you are using the most current stable release of firmware for your Snom phone. 2. Make sure the Identities are configured and can register wi...
Thu, 7 Mar, 2019 at 11:06 AM
Change in Behavior Snom D710/710 DND Message Notification DND Active
Issue After upgrading the phone from to 8.7.5.x, the phone no longer displays the "DND Active!" notification message in the upper...
Fri, 9 Sep, 2016 at 3:26 PM
Unable to upgrade / downgrade after downgrade from 8.9.3.x to 8.7.5.x
Issue description: After downgrading the phone from 8.9.3.x to a version prior of the phone is not able to perform any upgrade / downgrade. The v...
Mon, 11 Dec, 2017 at 4:44 PM