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Troubleshooting

Dropped Connections and Failed Handset Handovers in M700 Multicell
1. Login to the Web User Interface of each Base Station in the Multicell and look at the DECT Chain and the Base Station Group, DECT Sync Source RSSI valu...
Thu, 7 Jul, 2016 at 10:39 PM
Troubleshooting Audio Issues DECT M700/M300/M85/M65/M25
Summary   Troubleshooting choppy, garbled and out of sync audio issues in your DECT network can be a difficult task. The M85/M...
Tue, 30 Aug, 2016 at 6:34 PM
Assign handset to a SIP account M700/M300
If you register a new handset, and you do not assign to a SIP account , outgoing calls would work, but you will have troubles about incoming calls, as you...
Fri, 9 Sep, 2016 at 11:35 AM
How to get a SIP trace from the DECT base
The SIP Trace page is a log window which displays the SIP signaling. It becomes very important when analyzing the functionality of the phone and is very hel...
Tue, 31 Jan, 2017 at 2:10 PM
How to get a Log from the DECT base
Snom DECT phones log all the activities into a in-memory log. Looking into the phone log is one of the first troubleshooting steps. In order to catch all ...
Tue, 31 Jan, 2017 at 2:12 PM
How to use Call marker (#) to debug issues
The feature described here applies is an useful functionality to debug in-call issues and simplify the work of searching events into the system logs. In...
Thu, 16 Nov, 2017 at 8:46 PM