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FAQ

Can I daisy-chain M5 DECT repeaters
Answer Yes, you can add up to 3 M5 repeaters to a base station.  Solution When you add the M5s to the DECT chain you can select manual or...
Wed, 22 Jan, 2020 at 10:16 AM
How to factory reset an M15 SC handset
In case you need to factory reset your M15 SC handset, please press the following sequence of keys: Press [Menu] key +  ##**793 Fur...
Wed, 22 Jan, 2020 at 10:18 AM
Is the Snom M85 ATEX 2014,34,EU compliant a for use in potentially explosive atmospheres
Answer No. The Snom M85 is not fit for potentially explosive environments and does not meet the dust requirement. Further Inform...
Wed, 22 Jan, 2020 at 10:26 AM
Why does my local central directory does not import contacts from the .txt file?
If you are unable to import a CSV file, and after loading the file the central directory is still empty, you should check the file format: ...
Wed, 22 Jan, 2020 at 10:31 AM
Which M85 hardware revision contains all alarm functions and how do I configure the alarms
Starting with the hardware version R2D, the DECT handset Snom M85 includes a full set of alarm features. Supported alarm types are: Man d...
Wed, 22 Jan, 2020 at 10:33 AM
What is the meaning of the LED colours on the M300 and M700
At the front of the unit there is a multi-coloured LED for status signalling.   After powering-up, the orange LED will begin to blink...
Wed, 22 Jan, 2020 at 10:58 AM
Can I register a 3rd party DECT handset or repeater to a Snom M300,M700,M900 base station
Answer No, M300,M700,M900 are designed to provide advanced mobility features (M700) like roaming and seamless handover. 3rd party DECT device...
Wed, 22 Jan, 2020 at 10:59 AM
What does the error -Multi cell system version conflict , Provider conflict , Primary conflict IP- mean?
When you are trying to create a DECT muticell chain you can encounter this error, described by the following screenshot or the reported syslog ...
Wed, 22 Jan, 2020 at 11:01 AM
After upgrading my DECT base to 400B02 my M65 cannot register anymore
Solution In case your M65 has the hardware revision RC50 (check the label under the battery) will not be able to register to the a base with ...
Wed, 22 Jan, 2020 at 11:02 AM
Why my Snom M65 doesn't show the transfer Key
Problem In case you are facing this issue: A (Snom M65) calls B A talks to B A presses transfer  A shows a dial screen - A dials ...
Wed, 22 Apr, 2020 at 11:29 AM