How can we help you today?

FAQ

Why my Snom M65 doesn't show the transfer Key ?
In case you are facing this issue: A (Snom M65) calls B A talks to B A presses transfer  A shows a dial screen - A dials the number...
Tue, 21 Jun, 2016 at 6:01 PM
Why the SIP Server configured on an M300/M700 changes after a reboot ?
The M300 and M700 support DHCP Option 120 defined by RFC 3361. DHCP Option 120, if configured on your DHCP Server, will provide the MXXX with the ...
Tue, 19 Jul, 2016 at 9:13 AM
Is the differentiated ringtones feature supported on M300/M700 ?
Yes, Snom M300 and M700 support the so called differentiated ringtone feature. Based on this feature the PBX can distinguish between different ty...
Fri, 2 Dec, 2016 at 9:08 AM
Can I register a 3rd party DECT handset or repeater to a Snom M300 or M700 base ?
No, Snom M300 and Snom M700 are designed to provide advanced mobility features like roaming and seamless handover, 3rd party DECT devices are not compatibil...
Mon, 2 May, 2016 at 4:56 PM
What DECT Bands Are Supported By The M325 and M700?
Frequency bands: 1880 – 1930 MHz (DECT) 1880 – 1900 MHz (10 carriers) Europe/ETSI 1910 – 1930 MHz (10 carriers) LATAM 1920 – 1930 MHz (5 carrier...
Thu, 5 Nov, 2015 at 9:02 PM
Why Local Central Directory doesn't not import contacts from the .txt file?
In case you are unable to import a CSV file: after loading the file the central directory is still empty. You have to verify file format: The...
Tue, 12 Jan, 2016 at 7:12 PM
Does the M700 and M300 Support GAP?
The M700 and M300 do not support the ETSI standard EN 300 444 General Access Profile (GAP)? 
Tue, 8 Mar, 2016 at 3:31 PM
What the "Insufficient resources" error means ?
When your handset shows you the "Insufficient capacity" error is because the base station reached the maximum amount of calls. The maxim...
Tue, 28 Mar, 2017 at 11:34 AM
My M700 refuses to join the DECT chain
In order to create a DECT Multicell system some requirements must be satisfied. Please make sure to have read the Multicell deployment guide ...
Fri, 17 Feb, 2017 at 11:41 AM
How can I trigger a settings sync on a DECT M300/M700 ?
Snom M300 and M700 support the check-sync SIP event. If you have a SIP account already configured on the device you can send the NOTIFY message containing...
Mon, 25 Jun, 2018 at 2:53 PM