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Where to find the latest available firmware for Snom phones
The latest available firmware versions for all Snom phones can be found in the Firmware Update Center on our Service Hub. Furthe...
Tue, 21 Jan, 2020 at 9:06 AM
How to stay updated about new official firmware releases and support news
Every official new firmware release is published on our Service Hub. If you are a registered customer and you want to get automatically notif...
Tue, 21 Jan, 2020 at 3:09 PM
How to deal with defective products
If a Snom product proves to be defective within the warranty period, you are entitled to a repair or replacement (RMA - Return Material Authori...
Wed, 22 Jan, 2020 at 10:37 AM
How can I configure a second hand Snom device that still points to the old PBX because of a redirection
Problem: You have purchased Snom second hand desk phones or have changed your PBX provider and when you start these phones they are confi...
Wed, 22 Apr, 2020 at 11:33 AM
Snom products lifecycle
The end of a product lifecycle is divided in 2 phases: End of Sale (EOS) and End of Life (EOL). As a general rule, the End of Life ...
Mon, 15 Jun, 2020 at 2:21 PM
SRAPS Product Familie
Für SRAPS v2 haben wir 4 verschiedene Produktfamilien definiert, um unsere Telefone nach ihrem Software-Stack und den von ihnen unterstützt...
Wed, 1 Apr, 2020 at 5:24 PM