If you are experiencing periodic disconnections of the base (LED blinking red and SIP re-registration) please check the Syslog (after enabling debug). You can enable debug by doing the following:

1. Login to the Web User Interface

2. Go to <Management> in the navigation menu on the left

3. Set the Syslog Level to "Debug", then click on <Save>


To confirm the issue, the base Syslog messages should contain the following lines a few seconds prior the disconnection:


<31>1 1970-01-01T00:05:26Z 192.168.1.50 000413623542 Sky 00000 -[ Eth RX Receive Buffer Unavailable, detected]
<31>1 1970-01-01T00:05:26Z 192.168.1.50 000413623542 Sky 00000 -[ Eth RX !ResetTimerExpired reinitialized]


In case the issue is confirmed please do the following:

  1. Upgrade the base to the version 400B04 or more
  2. Disable the setting eth_driver_initialize.

The setting eth_driver_initialize can be disabled via provisioning or via web interface uploading the attached DECT-471.txt file:

  1. Download the attached DECT-471.txt file
  2. Logon on the base web interface
  3. Click on the Configuration left menu
  4. Click on the Choose file button, and select the downloaded DECT-471.txt file
  5. Click on the Load button
  6. Check the value for the eth_driver_initialize setting
  7. Reboot the base