When you are trying to create a DECT muticell chain you can encounter this error, described by the following screenshot or the reported syslog error.


The screenshot error:


Syslog Error:

loc6 .Debug 2017-03-09T03:45:10Z 173-[ SYNCMGR: Two Primary base stations cannot create a chain. Default the one you want to be Secondary.] 


This error can be caused by one of the following situations and will prevent the DECT chain creation:

  1. Fw-version mismatch: a base is trying to join the chain with a different fw-version. The new base must have the same fw version of the primary.
  2. Multiple primary: you have more then one base with same system ID wanting to join as primary. In this case you have to make sure that the new base you are adding is factory defaulted.