Before submitting a request for removing a phone from Autoprovisioning/Redirection service, please make sure you read the following information and requirements:

  • You must be the owner of the phone you want to have removed.
  • At the moment we are cannot remove Vodafone branded phones or DeLAN phones from the service.
  • If your phone is locked to a provider please contact the provider and ask them to remove it.
  • If they do not know how to do it please ask them to confirm that the removal is ok. Then please fill a support request keeping in CC the provider.

Thank you for your support and understanding.