"The best business telephones in the world."

FAQ 15

• Why my phone is registered but when I try to place a call I receive a Network Failure error ?
• Why does my phone not play the audio notification when a call is available to pickup?
• Why does the phone not show the recording button when I'm in a call
• BLF LEDs not working in connected state
• I'm not able to use the same phone number for multiple contacts in the phone directory

See all 15 articles

How-to 23

• How To Transfer an Active Call While Inbound Call Waiting Snom 720/710
• How-To Switch between Handset, Handsfree (speaker) and Headset mode on the Snom 300
• How to Create a Conference Call on the Snom 870 with firmware 8.7.5.x and 8.9.3.x
• TLS Support
• How to activate a PA1 PIN when the device receives a call

See all 23 articles

Troubleshooting 11

• How to recover lost UC firmware Web password
• How to setup a Syslog server on a Desktop phone
• How to obtain a log from a desktop phone
• How to capture a PCAP trace from a desktop phone
• How to reduce echo during a MeetingPoint conference call

See all 11 articles

Customisations 4

• Support for OpenVPN redundancy
• How to change the LDAP softkey label
• How can I obtain a license for using the AMR Wideband Codec
• How to change the LED behaviour for monitored extensions in idle mode

Known issues 5

• Change in Behavior Snom D710/710 DND Message Notification DND Active
• Failover Identity does not revert back to primary identity after connection is re-established
• Unable to upgrade - downgrade after downgrade from 8.9.3.x to 8.7.5.x
• D765 Can Not be Provisioned With Snom One Version 4
• Unable to downgrade snom720

Snom UC Firmware 1

• Does the Snom UC Firmware Support SHA256 and TLS. 1.2