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Knowledge base
Snom General
Support
8
Where to find the latest available firmware for Snom phones
How to stay updated about new official firmware releases and support news
How to deal with defective products
How can I configure a second hand Snom device that still points to the old PBX because of a redirection
Snom products lifecycle
See all 8 articles
Contacts
1
How to find a Snom Partner or contact the Snom Sales Team
DECT
FAQ
21
What is the syntax of the LDAP filter on the M300,M700,M900
Is the differentiated ringtone feature supported on M300, M700, M900
Why did the central address book icon disappear on my handset
What DECT frequency bands are supported by M-series base stations
Do the M300,M700,M900 support GAP
See all 21 articles
How-to
17
Text Messaging Between Handsets
Configuring multiple SIP Extensions with an M-series DECT handset
Configuring multiple SIP Extensions with an M-series DECT handset
How do I configure M300, M700, M900 with the SIP Account from my Provider
How to rebuild the DECT tree after a base station removal or failure
See all 17 articles
Troubleshooting
12
Unable to Discover IP Address on M700 or M300 Base Station
How to use the pound key to debug in-a-call issues
How to get a SIP trace from the DECT base
Dropped connections and failed handset handovers in a DECT multi-cell
Assign a handset to a SIP account on a M300
See all 12 articles
Known issues
1
Attended or blind call transfer of the 2nd call results in merging the 1st and 2nd incoming call
Desktop Phones
FAQ
16
Why my phone is registered but when I try to place a call I receive a Network Failure error ?
Why does my phone not play the audio notification when a call is available to pickup
Why does the phone not show the recording button when I'm in a call
BLF LEDs not working in connected state
I'm not able to use the same phone number for multiple contacts in the phone directory
See all 16 articles
How-to
37
How To Transfer an Active Call While Inbound Call Waiting Snom 720/710
How-To Switch between Handset, Handsfree (speaker) and Headset mode on the Snom 300
How to Create a Conference Call on the Snom 870 with firmware 8.7.5.x and 8.9.3.x
TLS Support
How to activate a PA1 PIN when the device receives a call
See all 37 articles
Troubleshooting
15
How to recover lost UC firmware Web password
How to setup a Syslog server on a Desktop phone
How to obtain a log from a desktop phone
How to capture a PCAP trace from a desktop phone
How to reduce echo during a MeetingPoint conference call
See all 15 articles
Customisations
5
Support for OpenVPN redundancy
How to change the LDAP softkey label
How can I obtain a license for using the AMR Wideband Codec
How to change the LED behaviour for monitored extensions in idle mode
How to change the display icon from picture to text
Known issues
5
Change in Behavior Snom D710/710 DND Message Notification DND Active
Failover Identity does not revert back to primary identity after connection is re-established
Unable to upgrade - downgrade after downgrade from 8.9.3.x to 8.7.5.x
D765 Can Not be Provisioned With Snom One Version 4
Unable to downgrade Snom720
Snom UC Firmware
1
Does the Snom UC Firmware Support SHA256 and TLS. 1.2
PBX How-to
1
Setting up a Snom Phone on 3CX PBX
Accessories
FAQ
0
How-to
4
How can I register the A170 DECT headset to its base?
How to update firmware on a D3, D7 Expansion Module - UXM
How can I register,deregister the A150 and the C52-SP on the A230 DECT Dongle
How can I register,deregister the A150 on the A230 DECT Dongle
Troubleshooting
0
Known issues
2
Output on D3 & D7 screen appears distorted or incorrect
Usage of USB headsets connected to a D7 or D3 expansion module
SRAPS
How-to
1
Endpoint Management - Phones
Conferencing
FAQ
0
How-to
3
How to define a dial string for the Snom C520 Dial Plan
How to factory reset C520 Conference Phone
How can I register,deregister the C52-SP on the A230 DECT Dongle
Community forums
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Snom Desktop Phones
News
19
New general release 10.1.64.14 - including support for the brandnew Snom D7C
Posted by
Jan Boguslawski
,
about 1 month ago
Last Reply
by Jan Boguslawski
about 1 month ago
Release Candidate 10.1.64.12
Posted by
Jan Boguslawski
,
2 months ago
Last Reply
by Jan Boguslawski
2 months ago
New general release 10.1.57.14
Posted by
Jan Boguslawski
,
5 months ago
Last Reply
by Jan Boguslawski
5 months ago
See all 19 topics
Feature Requests
135
715D Multiple Bluetooth Headsets
Posted by
jens hauschild
,
8 days ago
Last Reply
by Gianmaria Tononi
8 days ago
push2talk and Signaling on Line Keys
Posted by
Christian Störte
,
9 days ago
Last Reply
by Gianmaria Tononi
8 days ago
More options for remote provisioning of handset settings.
Posted by
Marty Atherton
,
15 days ago
Last Reply
by Marty Atherton
15 days ago
See all 135 topics
Q&A
715
Snom MAC addresses registered on the redirection server: removal procedure
Posted by
Sync Account
,
about 3 years ago
Last Reply
by Sync Account
about 3 years ago
SIP Stack is disabled error
Posted by
Matti Karna
,
about 3 years ago
Last Reply
by Gianmaria Tononi
2 days ago
Phonebook search by Organisation
Posted by
Felix Jaussi
,
4 days ago
Last Reply
by Gianmaria Tononi
2 days ago
See all 715 topics
Snom DECT phones
News
13
New DECT Release 450B11
Posted by
Luca Livraga
,
over 1 year ago
Last Reply
by Luca Livraga
over 1 year ago
New DECT Release candidate 450B07
Posted by
Sync Account
,
almost 2 years ago
Last Reply
by Sync Account
almost 2 years ago
New DECT release 410B04
Posted by
Luca Livraga
,
over 2 years ago
Last Reply
by Luca Livraga
over 2 years ago
See all 13 topics
Feature Requests
36
Firmwareupdate für Headset A190
Posted by
Stefan Schmidt
,
8 days ago
Last Reply
by Gianmaria Tononi
8 days ago
issue M700 firmware 450B13
Posted by
Marco Piro
,
10 months ago
Last Reply
by gargmukul121
3 months ago
Config snom D785
Posted by
Guest
,
4 months ago
Last Reply
by Gianmaria Tononi
4 months ago
See all 36 topics
Q&A
232
Snom MAC addresses registered on the redirection server: removal procedure
Posted by
Sync Account
,
about 3 years ago
Last Reply
by Sync Account
about 3 years ago
Problem with exporting the local address book from the M65 handset (410.11)
Posted by
Kotjar
,
2 months ago
Last Reply
by Gianmaria Tononi
22 minutes ago
DECT Mxx transfers
Posted by
Stephan Küng
,
about 4 hours ago
Last Reply
by Gianmaria Tononi
about 2 hours ago
See all 232 topics
General
News
2
Migration from the Legacy Redirection Service to SRAPS
Posted by
Sync Account
,
almost 3 years ago
Last Reply
by Sync Account
almost 3 years ago
Snom Forum guidelines
Posted by
Sync Account
,
over 5 years ago
Last Reply
by Sync Account
over 5 years ago
Advanced features and integrations
142
Jabra Evolve2 65 / Jabra Link380/ Snom IO(D345) / no audio
Posted by
Frank Hoffmann
,
7 months ago
Last Reply
by Snom Sales team
about 1 month ago
snom 725 Headset Einstellungen
Posted by
Oliver Scholz
,
about 1 month ago
Last Reply
by Sidaty Khalihina
about 1 month ago
SRAPS Contact source SIP priority
Posted by
Simon Gibson
,
2 months ago
Last Reply
by Gianmaria Tononi
2 months ago
See all 142 topics