Config snom D785 : Helpdesk platform

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Config snom D785

Guest

started a topic 4 months ago

Hello

i have a customer with many D785

my customer want modify backlight

initial value = 5

i want 15

It's ok to modifie but when he move the phone peo in a another room the config is cancel

Have you a method for modifie permatly parameters of this phone

thanks

1 Comment

Gianmaria Tononi

said 4 months ago

Hi,

The phones are probably receiving this parameter from a provisioning server every time they reboot.

To change this permanently, you would need to delete the link with the provisioning server from the phones (if you are not actually using it anymore to make changes on the devices), or you would need to modify the backlight parameter on the server directly, so that the phones get it set to 15 every time they reboot and get the provisioning.

Please refer to the following FAQ in order to understand how snom phones handle setting changes:
https://service.snom.com/display/wiki/How+do+snom+phones+handle+setting+changes

Thank you