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D785 LDAP Reverse Lookup

Hi, 

We are seeing issues with LDAP reverse lookup on incoming calls. 


We have tested config on a D735 and everything works correctly,  it displays the users name on the phone for an incoming calls, rather than their phone number as expected.


On the D785 , with the exact same config the users name is not shown. Has anyone else had this issue?

Running snomD785-SIP 10.1.54.13


Running a pcap for the D785 I can see that the LDAP lookup is being performed correctly and 1 result is being returned, the phone is just not displaying it.

Best Answer

switching off the setting prioritise asserted under web user interface/Advanced/Behavior solved the issue. 


greeting 

snom support

2 CommentsSorted by Oldest First

Hi,


This same question was raised using another email address in your domain, and a colleague already came back to you in the ticket directly, please follow this up in the ticket.


Thank you

Answer

switching off the setting prioritise asserted under web user interface/Advanced/Behavior solved the issue. 


greeting 

snom support

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