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be.ip plus error

Hi everyone! 


I have issues with my SNOMs (tried with 370 and 710) on my new PBX (elmeg be.ip in addition to) when moving calls: As a precautionary measure, I totally reset all phones by means of TFTP and just entered the client information.


Regards,

Ruben E Robertson


Best Answer

Hi,


Unfortunately the Snom 710 and 370 are out of support products, if you can please try with some new phones with the latest firmware and if the issue persist please raise a ticket and we'll investigate.


Here there is a list of our EOS/EOL products 


https://service.snom.com/display/wiki/Snom+products+lifecycle 


Thank you


Answer

Hi,


Unfortunately the Snom 710 and 370 are out of support products, if you can please try with some new phones with the latest firmware and if the issue persist please raise a ticket and we'll investigate.


Here there is a list of our EOS/EOL products 


https://service.snom.com/display/wiki/Snom+products+lifecycle 


Thank you

 

I also have this problem, if someone has a solution, please tell me

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