be.ip plus error : Helpdesk platform

R

Ruben E Robertson

started a topic 8 months ago

Hi everyone!

I have issues with my SNOMs (tried with 370 and 710) on my new PBX (elmeg be.ip in addition to) when moving calls: As a precautionary measure, I totally reset all phones by means of TFTP and just entered the client information.

Regards,

Ruben E Robertson

Best Answer

G

Gianmaria Tononi said 8 months ago

Hi,

Unfortunately the Snom 710 and 370 are out of support products, if you can please try with some new phones with the latest firmware and if the issue persist please raise a ticket and we'll investigate.

Here there is a list of our EOS/EOL products

https://service.snom.com/display/wiki/Snom+products+lifecycle

Thank you

G

Gianmaria Tononi

said 8 months ago

Answer

Hi,

Unfortunately the Snom 710 and 370 are out of support products, if you can please try with some new phones with the latest firmware and if the issue persist please raise a ticket and we'll investigate.

Here there is a list of our EOS/EOL products

https://service.snom.com/display/wiki/Snom+products+lifecycle

Thank you

s

sunny wilson

said 8 months ago

I also have this problem, if someone has a solution, please tell me