issue M700 firmware 450B13 : Helpdesk platform

M

Marco Piro

started a topic 7 months ago

Hi ,

Recently we uptade a m700 to the last firmware 450B13.

and we update the device too (M65 450B13).

In the same time we connect the m65 one by one and Aftter one moment the divice say a message out of memory and he reboot all of time every 2 Minutes..

That maybe because lot of m65 are connected on this device ?? 30 X M65 ?

to solve this issue we try to install an another m700 than we update too on the same firmware 450B13. we turne on the Multicell.

We connect all device and he left 2 device and the same issue back again..

When i check Home/status i see this message:

RESET_CAUSE_HARDWARE_RESET

How we can solve this issue ?

Thanks in advance for your help.

G

Gianmaria Tononi

said 7 months ago

Hi Marco,

I've created a ticket for you and I'll reply in the ticket directly.

C

Carlo Chech

said 6 months ago

Hi

I think we have the same problem, we have now upgraded a Multicell System with 10 base and 70 handsets

Can you kindly help us too?

Unexpected Reboot (59) Versione FW 0450.0013
(RESET_CAUSE_HARDWARE_RESET)

every 3 minutes

G

Gianmaria Tononi

said 6 months ago

Hi Carlo, I've raised a ticket for you too

P

Paolo Bignotti

said about 1 month ago

Good morning,

I am in a similar situation.

I have an M900 base with two m65 phones, I have upgraded to version 450.13, and I have noticed some problems with rebooting on the terminals.

I have now updated to version 501 and reboots are very frequent.

what can I do ?