Every once in a while it takes a long time to setup a call connection. Once we dial a phone number, it takes about 4 seconds before the call will setup. When we try to dial the same phone number on a Yealink device for example, it takes less then 1 second to setup the call.
Our SBC is Kamailio based, what could this be? Are there any problems with Kamailio with Snom phones?
Team Eylo
Hi Snom,
We are having issues with our Snom phones.
Every once in a while it takes a long time to setup a call connection. Once we dial a phone number, it takes about 4 seconds before the call will setup. When we try to dial the same phone number on a Yealink device for example, it takes less then 1 second to setup the call.
Our SBC is Kamailio based, what could this be? Are there any problems with Kamailio with Snom phones?
Snom D385
Firmware version:
Thanks!
Hi Team Eylo,
we are not aware about issues with Kamalio SBC.
Please, try to upgrade to latest firmware version https://service.snom.com/display/wiki/10.1.49.11+Release
If the issue is still alive after the upgrade, please open a support ticket adding a pcap trace and syslog taken while reproducing the scenario.
Thanks and best regards
Luca Livraga
Hi Team Eylo,
we are not aware about issues with Kamalio SBC.
Please, try to upgrade to latest firmware version https://service.snom.com/display/wiki/10.1.49.11+Release
If the issue is still alive after the upgrade, please open a support ticket adding a pcap trace and syslog taken while reproducing the scenario.
Thanks and best regards
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