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Problem with SNOM D710

good day! We have problems connecting the phone SNOM D710, the first time you turn on the phone gets an IP address via DHCP, but after a while (20-30 seconds) the phone gives the error "new network policy 39/6/46" and restarts, after it does not get an IP address. The video in the attachment


Best Answer

Dear Alexandr,

the new network policy means that the phone receive a new vlan setting. Maybe via LLDP-MED from the switch.

Please check your network configuration.

Since there's already a support ticket, this topic will be closed.


Note: Snom D710 is in EoL.

Thanks for your understanding


Best regards

1 Comment

Answer

Dear Alexandr,

the new network policy means that the phone receive a new vlan setting. Maybe via LLDP-MED from the switch.

Please check your network configuration.

Since there's already a support ticket, this topic will be closed.


Note: Snom D710 is in EoL.

Thanks for your understanding


Best regards