"The best business telephones in the world."

Hello,

We have a Snom 720 (firmware version 8.9.3.88) with two expansion modules and until recently a Snom USB Bluetooth headset we are using on Reception.

The headset has lost its earpieces so I have purchased an Advanced EHS and Plantronics CS540 wireless headset.

The setup works on my Snom 720 but when I plug it into the Reception 720 there is no sound in the earpiece. The EHS is working as I hear the click and the Headset light comes on, but no sound.

Could the USB headset have disabled the Headset port on the 720 and if so how do I enable it? Otherwise is the phone faulty?

We are using a 3CX phone system.

Thanks.

Never mind, fixed it. I forgot to remove the USB Bluetooth dongle out of the back of the expansion module. All works now.