I have a new Snom PA1 connected to a Sangoma UC25 PBX (FreePBX basically). I got the ChanSIP connection established and you can dial the extension but no voice is heard over the speaker. I get the following errors in the log. Can anyone assist?
Snom PA1 Logs show this:
26/11/2019 14:00:48 [FATAL ] LID: LLDP: No Voice Application Type TLV packet found!
26/11/2019 14:01:18 [FATAL ] LID: LLDP: No Voice Application Type TLV packet found!
26/11/2019 14:01:49 [FATAL ] LID: LLDP: No Voice Application Type TLV packet found!
26/11/2019 14:02:19 [FATAL ] LID: LLDP: No Voice Application Type TLV packet found!
26/11/2019 14:02:49 [FATAL ] LID: LLDP: No Voice Application Type TLV packet found!
26/11/2019 14:02:59 [NOTICE] PHN: TPL: Socket 105 idle/connect timeout
26/11/2019 14:03:03 [NOTICE] PHN: TPL: Socket 104 idle/connect timeout
26/11/2019 14:03:07 [NOTICE] PHN: TPL: Socket 106 idle/connect timeout
26/11/2019 14:03:08 [NOTICE] PHN: TPL: Socket 107 idle/connect timeout
Best Answer
S
Sidaty Khalihina
said
about 1 year ago
Hello,
Please check the following setting on the PA1. If switched off, please activate. This can be achieved by either provisioning or HTTP GET requests. For the HTTP GET request, please enter the following URL in a browser: http://phoneIP/dummy.htm?settings=save&headset_active=on (where phoneIP is the IP address of your PA1)
- On the caller phone, does it seems like the call was answered by the PA1?
- Which kind of speakers are connected to the PA1 and how?
Please also send the PA1 configuration .xml file and a pcap trace, the trace should start before the call at the PA1 starts and stopped after it has been closed
How to export the settings as XML file:
1. Log in in the web-interface as admin
2. Select "Settings" from the menu on the left
3. Click on the link in "Click here to save the settings in XML format"
4. Save the XML file and attach it to the ticket
How to get the PCAP trace:
1. Login via web-interface as admin
2. Select "Pcap Trace" from the menu on the right
3. Click Start
4. Reproduce the issue
5. Select Stop
6. Slect the "here" in "Click here to save the current pcap trace"
7. Attach the file to the ticket
Thank you
S
Sidaty Khalihina
said
about 1 year ago
Answer
Hello,
Please check the following setting on the PA1. If switched off, please activate. This can be achieved by either provisioning or HTTP GET requests. For the HTTP GET request, please enter the following URL in a browser: http://phoneIP/dummy.htm?settings=save&headset_active=on (where phoneIP is the IP address of your PA1)
best regards
snom support team
M
Mike Ledbetter
said
about 1 year ago
I managed to get it working, but was so busy I forgot to come back here. Thank you for the help!
J
Jack Richer
said
about 1 year ago
Hello,
Please check the following setting on the PA1. If switched off, please activate. This can be achieved by either provisioning or HTTP GET requests. For the HTTP GET request, please enter the following URL in a browser: xenderdiscordomegle (where phoneIP is the IP address of your PA1)
best regards
snom support team
Sidaty Khalihina thanks for the help!
A
Alex Smith
said
9 months ago
Thanks man! It worked like charm for me too!
A
Alex Smith
said
9 months ago
Ahh, I'm so grateful to you. Its working like beast.
Mike Ledbetter
I have a new Snom PA1 connected to a Sangoma UC25 PBX (FreePBX basically). I got the ChanSIP connection established and you can dial the extension but no voice is heard over the speaker. I get the following errors in the log. Can anyone assist?
Snom PA1 Logs show this:
26/11/2019 14:00:48 [FATAL ] LID: LLDP: No Voice Application Type TLV packet found!
26/11/2019 14:01:18 [FATAL ] LID: LLDP: No Voice Application Type TLV packet found!
26/11/2019 14:01:49 [FATAL ] LID: LLDP: No Voice Application Type TLV packet found!
26/11/2019 14:02:19 [FATAL ] LID: LLDP: No Voice Application Type TLV packet found!
26/11/2019 14:02:49 [FATAL ] LID: LLDP: No Voice Application Type TLV packet found!
26/11/2019 14:02:59 [NOTICE] PHN: TPL: Socket 105 idle/connect timeout
26/11/2019 14:03:03 [NOTICE] PHN: TPL: Socket 104 idle/connect timeout
26/11/2019 14:03:07 [NOTICE] PHN: TPL: Socket 106 idle/connect timeout
26/11/2019 14:03:08 [NOTICE] PHN: TPL: Socket 107 idle/connect timeout
Hello,
Please check the following setting on the PA1.
If switched off, please activate.
This can be achieved by either provisioning or HTTP GET requests. For the HTTP GET request, please enter the following URL in a browser:
http://phoneIP/dummy.htm?settings=save&headset_active=on
(where phoneIP is the IP address of your PA1)
best regards
snom support team
- Oldest First
- Popular
- Newest First
Sorted by Oldest FirstGianmaria Tononi
Dear Mike,
Some questions to better understand this issue:
- On the caller phone, does it seems like the call was answered by the PA1?
- Which kind of speakers are connected to the PA1 and how?
Please also send the PA1 configuration .xml file and a pcap trace, the trace should start before the call at the PA1 starts and stopped after it has been closed
1. Log in in the web-interface as admin
2. Select "Settings" from the menu on the left
3. Click on the link in "Click here to save the settings in XML format"
4. Save the XML file and attach it to the ticketHow to get the PCAP trace:
1. Login via web-interface as admin
2. Select "Pcap Trace" from the menu on the right
3. Click Start
4. Reproduce the issue
5. Select Stop
6. Slect the "here" in "Click here to save the current pcap trace"
7. Attach the file to the ticket
Thank you
Sidaty Khalihina
Hello,
Please check the following setting on the PA1.
If switched off, please activate.
This can be achieved by either provisioning or HTTP GET requests. For the HTTP GET request, please enter the following URL in a browser:
http://phoneIP/dummy.htm?settings=save&headset_active=on
(where phoneIP is the IP address of your PA1)
best regards
snom support team
Mike Ledbetter
I managed to get it working, but was so busy I forgot to come back here. Thank you for the help!
Jack Richer
Hello,
Please check the following setting on the PA1.
If switched off, please activate.
This can be achieved by either provisioning or HTTP GET requests. For the HTTP GET request, please enter the following URL in a browser:
xender discord omegle
(where phoneIP is the IP address of your PA1)
best regards
snom support team
Sidaty Khalihina thanks for the help!
Alex Smith
Thanks man! It worked like charm for me too!
Alex Smith
Ahh, I'm so grateful to you. Its working like beast.
Johnmiles
thanks it helped i got solved my issue!
thanks,
WhatsApp Plus1 person likes this
Smith clarkson
Thanks, man! It worked like charm for me..
Sidaty Khalihina
You are all more than welcome!
I am glad the problem is solved.
Thanks and best regards
snom support teeam
Smith clarkson
Thanks........... :)
1 person likes this
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