I am having a difficult time getting my client's M300 to register with our servers.
I can enter the following info. into a softphone and it registers immediately without fail. Enter the same info. into the M300 GUI and it does not make it to the server.
Server - sip.east.sipregistration.com (I entered this into Registrar)
Extension - username sip444_tttci (I entered this for auth user name)
Pass - xxxxxxxx - I entered this for Auth password.
Then I go to extensions and handset, select the ext box then Start SIP registration -
The techs at the data servers are not seeing a registration attempt.
However my softphone works perfectly with these same 3 criteria.
What am I missing?
I do get this message on the home screen
|Base Station Status:||Idle|
|SIP Identity Status on this Base Station:|