How can we help you today?
Start a new topic
Discussions Snom DECT phones Q&A
Answered

VLAN ID is cleared after second reboot

Snom D765 phones do not remember their VLAN ID settings after 2nd reboot. They configured via either web page GUI or local phone setting and everything works fine after the first reboot, but all VLAN ID info is gone after 2nd reboot.


Phone

-----------------

Model - D765

Firmware - 8.9.3.36


Switch port config - (VLAN 11 - Data; VLAN 21 - Voice)

--------------------------

switchport trunk native vlan 11

switchport trunk allowed vlan 11,21

switchport mode trunk

Best Answer

Thank you for your quick response. It was to do with auto-provisioning. VLAN details were not configured on the server.

Thank you Sean.

2 CommentsSorted by Oldest First

Are you doing any auto-provisioning that may be over writing the settings?  Are you using LLDP on the Network to set VLAN information via a policy?  Can you upgrade to 8.9.3.80 and re-test?


http://wiki.snom.com/Firmware/V8_9_3_80 

1 person likes this
Answer

Thank you for your quick response. It was to do with auto-provisioning. VLAN details were not configured on the server.

Thank you Sean.

Login or Signup to post a comment
More topics in Q&A
See all 190 topics