Hi, We have a new PA1 unit, and are unable to read any voltage on Pins 3 or 4 when in the on state. Could the unit be defective?
To clarify, we are reading using IO 2 connector, using yellow or purple leads, and measuring with the black as negative.
I do get 3.3vdc on VDD (red and black), and we get 12vdc on Brown/black of IO2
Thank you in advance.
I see that this issue resulted in a support ticket and your issue has been resolved.