How can we help you today?
Start a new topic
Discussions Snom Desktop Phones Q&A
Answered

Announcement of Firmware-Updates

I think the announcements and the tracking of firmware versions should be improved and it should be more transparent.

The Wiki for the individual phones states, that 10.1.33.33 would be the most current firmware:


The Service-Wiki has much newer Firmwares:

 

Similarly, for the DECT-Hardware "not released" Firmwares and "Release Candidates" keep popping up, that fix serious problems, but I am still waiting for a Release firmware.

Best Answer

Hi Thomas,


wiki.snom.com is our old documentation page and we still keep it for older documentation which is not (yet) available in the new documentation page (service.snom.com).


If you open wiki.snom.com it says as well on the first page:


http://wiki.snom.com/Main_Page

Please note that content on our Wiki  pages may not reflect more current information, particularly new  firmware releases and new products not listed here.  Please visit the  Snom Service Hub to check.  We are in the process of migrating Wiki  content to the Service Hub and experiencing the usual "teething  problems" accompanying such a big project.  Links to current manuals and  user guides in this Wiki will be maintained until further notice. 


For new firmware, please always use service.snom.com.


Thanks

Catalina


3 CommentsSorted by Oldest First
Answer

Hi Thomas,


wiki.snom.com is our old documentation page and we still keep it for older documentation which is not (yet) available in the new documentation page (service.snom.com).


If you open wiki.snom.com it says as well on the first page:


http://wiki.snom.com/Main_Page

Please note that content on our Wiki  pages may not reflect more current information, particularly new  firmware releases and new products not listed here.  Please visit the  Snom Service Hub to check.  We are in the process of migrating Wiki  content to the Service Hub and experiencing the usual "teething  problems" accompanying such a big project.  Links to current manuals and  user guides in this Wiki will be maintained until further notice. 


For new firmware, please always use service.snom.com.


Thanks

Catalina


Catalina,


all that you are writing is true. But any search on google (which is what almost every user does) leads to pages, that state that 10.1.33.33 is the most current firmware.


These are the top two results:


http://wiki.snom.com/Category:Firmware


http://wiki.snom.com/SnomD785/Firmware


Maybe you should add the banner from the Main_Page to the other pages as well.


Regards

Thomas



Hi Thomas,


Thank you for the feedback. I added the banner to the other pages.


Best regards

Catalina


Login or Signup to post a comment
More topics in Q&A
See all 714 topics