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Snom 300 losing new identity

Hi All. I have 2x Snom 300's on my network which where in use with different identitys before, but now have new identitys on them. Every week or two, they lose the new identity and revert back to the old one. I have to go to the web gui and re-register the new one. How do I fix this? I have tried factory resets, and every other trick on the internet, but nothing seems to work. From more than 100 devices on the same firmware version (snom300-SIP 8.7.3.10) these are the only 2 phones that are a problem. 

1 Comment

Dear Ashley,

these two phones can be under provisioning, this could be a reason why they switch back to old extensions.


Best regards


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