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SNOM PA1 not showing up in 3CX

I bought two SNOM PA1s on Amazon.  The both show as PA1s in their respective interfaces, but one shows as snom300 in my DHCP logs.  The issue is that the "snom300", also doesn't show up in my 3CX console.  They both got on our Voice VLAN using LLDP/DHCP.  I updated both to 8.7.5.75 firmware which is what 3CX supports according to their list.

Best Answer

They're both R4A.  3CX is v16.  I manually imported it and it seems to be working OK.  It just wouldn't show on it's own.  The other did take a while to actually show in the 3CX console, but it did.  

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Shane,


What version of 3CX? What is the hardware revision numbers of the PA1s (found on sticker on back i.e. R3C)?



Regards,


Snom Support

Answer

They're both R4A.  3CX is v16.  I manually imported it and it seems to be working OK.  It just wouldn't show on it's own.  The other did take a while to actually show in the 3CX console, but it did.  

Shane,


Glad to hear you got it working.



Regards,


Snom Support

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