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Hello,

Translation of your request: Hello, the snom320 is not being reset. Does not work method with combinations of volume keys and tftp server. Are there other ways to reset? Thank you.

Have a look at this guide here: https://service.snom.com/display/wiki/Reset+a+phone+to+factory+defaults+or+reset+all+settings

Thanks

Catalina

Ok, then maybe you can try a factory reset via network recovery, see: https://helpdesk.snom.com/support/solutions/articles/6000071238-how-to-reset-a-desktop-phone-to-the-factory-defaults-via-network-recovery . If TFTP fails you can try HTTP