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Blinking Red LED light on SNOM M700

Dear Support Technician,


We have a cliente that has this Snom model reporting a blinking red light on the device. 


Mac Address is: 000413617E71

Serial number is: CHNFL29011862034


They tried with several network configurations, without success.


We would like to know if it is still under warranty and if we can schedule RMA.


Thanks in advance.


- Luis De Benito -

1 Comment

Hi Luis,


Can you try to factory reset the phone (and deactivate provisioning in case you have it active)? https://service.snom.com/display/wiki/Reset+a+phone+to+factory+defaults+or+reset+all+settings


Is the light still blinking after factory reset?


Thanks

Catalina


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