Dear Support Technician,
We have a cliente that has this Snom model reporting a blinking red light on the device.
Mac Address is: 000413617E71
Serial number is: CHNFL29011862034
They tried with several network configurations, without success.
We would like to know if it is still under warranty and if we can schedule RMA.
Thanks in advance.
- Luis De Benito -
Can you try to factory reset the phone (and deactivate provisioning in case you have it active)? https://service.snom.com/display/wiki/Reset+a+phone+to+factory+defaults+or+reset+all+settings
Is the light still blinking after factory reset?