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Display snom 820 after answered

Hi I hope someone can help me

I bought several snom 820 phones.

The problem is that as soon as I answered the Phone, I do not see the number of the caller anymore. 

Please see attached file for the example.

The first picture is also what I would like to see after answering the Phone.

I can t find how to solve


thanks 4 your help in advance

kind regards Ronny

docx

Best Answer

Hi Ronny


Just FYI, the Snom 820 is EOL for many years - see https://helpdesk.snom.com/support/solutions/articles/6000183016-snom-products-lifecycle . For example you cannot get any support for it. I recommend you very strongly to try a replacement product from the list.


In case the number is not displayed because there is not enough space on the screen, you can try to set this to off: http://wiki.snom.com/Settings/show_image_in_call


Good luck!

Catalina

1 Comment

Answer

Hi Ronny


Just FYI, the Snom 820 is EOL for many years - see https://helpdesk.snom.com/support/solutions/articles/6000183016-snom-products-lifecycle . For example you cannot get any support for it. I recommend you very strongly to try a replacement product from the list.


In case the number is not displayed because there is not enough space on the screen, you can try to set this to off: http://wiki.snom.com/Settings/show_image_in_call


Good luck!

Catalina

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