we recently acquired a company with a cloud pbx and 3 snom370.
2 of the 3 work very well, but the third is not able to get provisioned via the cloud pbx (NFON).
Their technician couldnt help me either - he said I should request the MAC removal from your servers, so we can initialize the autoprovision once again.
Frey & Klein GmbH
Hello,
we recently acquired a company with a cloud pbx and 3 snom370.
2 of the 3 work very well, but the third is not able to get provisioned via the cloud pbx (NFON).
Their technician couldnt help me either - he said I should request the MAC removal from your servers, so we can initialize the autoprovision once again.
MAC: 0004132EB93C
Thanks in advance.
Hello,
Your query has been answered in ticket #17959. See also https://helpdesk.snom.com/support/solutions/articles/6000107899-redirection-service-mac-address-removal-procedure
Thanks
Catalina
Catalina Moritz
Hello,
Your query has been answered in ticket #17959. See also https://helpdesk.snom.com/support/solutions/articles/6000107899-redirection-service-mac-address-removal-procedure
Thanks
Catalina
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