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Outbound calls from D series (Conference phone works fine) since Change in provider

    I have just changed VOIP providers for this one client from Voicehost to Ring Central. the phones all worked on VH, using the guide I have the phones connected and registers with RC. 14 phones are a Mix of D715/725/375s the C520 conf phone works.

    The have same Fibre as other office but with a TZ-205 Sonicwall, the other site has a TZ300. The problem is since the factory reset the D series give network error on making outbound calls, the phones work on a BT biusiness Hub and the D715 I tested works behind my TZ-400. I guessing there is a sensitive setting since the factory reset that does not like the TZ-205 all phones working happily for 6 months through it on Voicehosts.Any help appreciated as to what can be tweaked to make them work. the C520 is a more limited config and works fine... so not directly the Firewall.


TIA. 


Best Answer

Adam,


Converting this to a ticket.



Regards,


Snom Support

1 Comment

Answer

Adam,


Converting this to a ticket.



Regards,


Snom Support

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