on some calls the dialtone ist raspy or disturbed. In german I would say "Es schnarrt". The communication (voice) itself is clear and not disturbed.
I already set the MWI Dialtone to normal. But it doesn't solved the problem. The mailbox functionality is not used, so there can't be a message.
Can anybody give me a hint what's going wrong or where I can search?
Thanks in advance.
The dialtone issue, does it affect the handset, speakerphone or a headset if one is being used, or does it affect all three?
the colleague primarily use the headset, but it occurs on all three parts.
Is this isolated to a single user (D785)? Are they using a USB headset? Is so, (USB) what is the make and model?
I'm Sorry, but I'm not in the office next week so I can't proove anything or check the make or model.I will give you the information as soon as possible. Sorry.