beim eingehenden Anruf klingeln unsere Teefone nicht und nehmen automatisch die Anrufe an. Es betrifft alle Telefone bis auf eins und die Einstellungen scheinen überall gleich zu sein. Woran kann dies liegen, bzw wie lösen wir das Problem.
Beste Grüße
Blis
Best Answer
S
Sean Collins
said
3 months ago
Nena,
It sounds like the phones are receiving INVITE message with the alert info header set to Auto-Answer / Intercom. Something like this;
Alert info: <http://www.notused.com>; info = alert-autoanswer; delay = 0 "
Check your SIP log on to the INVIT message to an extension with the issue and look for the alert info header. This is probably the result of a PBX setting.
Regards,
Sean Collins
Snom Technical Support
1 Comment
S
Sean Collins
said
3 months ago
Answer
Nena,
It sounds like the phones are receiving INVITE message with the alert info header set to Auto-Answer / Intercom. Something like this;
Alert info: <http://www.notused.com>; info = alert-autoanswer; delay = 0 "
Check your SIP log on to the INVIT message to an extension with the issue and look for the alert info header. This is probably the result of a PBX setting.
Nena Vicentic
Hallo,
beim eingehenden Anruf klingeln unsere Teefone nicht und nehmen automatisch die Anrufe an. Es betrifft alle Telefone bis auf eins und die Einstellungen scheinen überall gleich zu sein. Woran kann dies liegen, bzw wie lösen wir das Problem.
Beste Grüße
Blis
Nena,
It sounds like the phones are receiving INVITE message with the alert info header set to Auto-Answer / Intercom. Something like this;
Check your SIP log on to the INVIT message to an extension with the issue and look for the alert info header. This is probably the result of a PBX setting.
Regards,
Sean Collins
Snom Technical Support
Sean Collins
Nena,
It sounds like the phones are receiving INVITE message with the alert info header set to Auto-Answer / Intercom. Something like this;
Check your SIP log on to the INVIT message to an extension with the issue and look for the alert info header. This is probably the result of a PBX setting.
Regards,
Sean Collins
Snom Technical Support
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