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Leave a message on Snom 710

I have some Snom 710 phones that the "messages" button does not respond. I want callers to be able to leave a message at the close of business after a voice prompt. For example, if anyone calls at 8 pm (Out of office hour), the phone should play a recorded voice message like "I'm out of the office. Please leave a message and I'll get back to you. Thank you!" and then, the caller can just say whatever they want to say which will be recorded and when the user gets to his desk, he sees the voice message, listens to it and takes the necessary action. But the voicemail feature seems not to be working. Please help! what could be the problem?

Best Answer

Dear Tunde,

the voicemail feature is provided by your pbx (not the phone).

You have to verify that voicemail service is correctly configured on your pbx and, on the phone, you have to set the correct code that the phone has to use in order to access to the user mailbox:

http://wiki.snom.com/Settings/user_mailbox


Regards

1 Comment

Answer

Dear Tunde,

the voicemail feature is provided by your pbx (not the phone).

You have to verify that voicemail service is correctly configured on your pbx and, on the phone, you have to set the correct code that the phone has to use in order to access to the user mailbox:

http://wiki.snom.com/Settings/user_mailbox


Regards

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