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 Hi,

I provisioned our Snom D785 phones (Firmware 10.1.20.0) with the following options but the background Image is not shown:

<background_color perm="RW">242 242 242 0</background_color>
<custom_bg_image_url perm="RW">http://<ServerIP>/picture/logo.jpg</custom_bg_image_url>

In my access.log I can the that the picture ist retrieved from the server correctly.

I followed the instructions as described in Settings/custom bg image url.

My picture is a PNG with 320x240px (72x72 dpi) 24 bits per layer with 1 layer.

Can anybody give me some advice which option I missed?

What are the optimal picture Parameters for the D785?

Thanks in advance

Hi,

I found the solution in the log of the phone:

GUI: gui_display::SetBackgroundScreen: wrong dimensions of custom bg image (320,240 instead of 480,272), use default bg image.

If you set the Picture to it's right dimension (480x272) it is working.

CU