Upgrade from 6.5 to 7 fails on snom 320
Johann,
Are you using this method?
http://downloads.snom.com/update6to7/update_once.php
Sean Collins
Snom Support
Hi,
Yes I did try that but just times out, what do I miss somewhere?
Johann
Johan,
Can you manually upgrade to 6.5.20 and then try the update_once.php script
"
The full process of updating from v6 to v7 requires the following steps:
- snom3X0-6.5.20-SIP-j.bin: Application part which introduces the new firmware format, which is needed for the below update to v7.
"
Regards,
Sean Collins
Snom Support
Hi,
Thanks but I done that as well. Still no go.
Any other suggestions?
Johann
Johann,
You could try a tftp upgrade to 6.5.20
http://wiki.snom.com/Firmware/Update/TFTP_Update
Regards,
Sean Collins
Snom Support
Hi,
I've done that as well, it was on a lower version of 6, done hte TFTP update to 6.5.20 but doesn't want to update to 7.
Any other ideas?
Johann
Johann,
Is the phone being Provisioned on your Network? Possibly the firmware settings are Write protected and/or being Provisioned to the phone in question.
Regards,
Sean Collins
Snom Support
Hi,
Provisioning is turned on, but fails. Counts down from 5. Can I set the firmware write protected settings or not?
Did you came accross something like this previously or not?
Johann
Johann,
Have a look at the Wiki articles on the phone's boot sequence, provisioning and permissions flags.
http://wiki.snom.com/Features/Auto_Provisioning/Bootup
http://wiki.snom.com/Mass_Deployment
http://wiki.snom.com/Features/Mass_Deployment/Setting_Files/XML/Flags
Set the Syslog on the phone to DEBUG2 level 9, reboot the phone and see if the phone is loading its settings from a Provisioning Server. See if the setting for firmware is being provisioned or Write protected.
i.e;
<firmware perm="R">
http://downloads.snom.com:80/interop/firmware/10.1.30.0/snomD785-10.1.30.0-SIP-r.bin
</firmware>
Johann
Hi,
I'm having isues upgrading the firmware on my snom 320 device, details below:
Phone Type: snom320-SIP
MAC-Address: 000413245A0F
IP-Address: 192.168.9.124
Kernel Version: snom320 linux undef
Application-Version: snom320-SIP 6.5.8
Rootfs-Version: snom320 ramdisk v3.31
Firmware-URL: http://downloads.snom.com/fw/snom320-7.3.30-SIP-bf.bin
Production Information: Mac:000413245A0F;Version:Standard;Hardware:snom320 (MB V1.0_K7,KB V1.0_L4-NC);Lot: 26.01.06
If I try to update to v7, keeps on telling me "wrong image" and followed this documentation: http://wiki.snom.com/Firmware/V7/Update_Description#Manual_Update
What else can I try?
Thanks.