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snom 871 forward to Personal Assistant.

Hi All, is it possible to call forward a snom 871 to the users Personal Assistant and for the Personal Assistant to transfer calls to the user. the users phone will only receive calls from He's PA.

Best Answer

Hello


You can set Call Forwarding on the Snom 821 but it applies to all callers. See :

http://wiki.snom.com/FAQ/What_does_call_forwarding_mean_and_how_is_it_configured

http://wiki.snom.com/Category:HowTo:Call_Forwarding


If you want only the PA to be able to call the user's phone, then maybe just use the PA's number for all calls from external, and only the PA knows the internal number of the user.


Also interesting to you could be the VIP feature for DND: you can set DND(do not disturb) on the user's phone and then add a Directory entry for the PA's number with Contact Type: VIP.  Then nobody will be allowed to call the user except for the secretary.


I hope this helps.


Thanks

Catalina


1 Comment
Answer

Hello


You can set Call Forwarding on the Snom 821 but it applies to all callers. See :

http://wiki.snom.com/FAQ/What_does_call_forwarding_mean_and_how_is_it_configured

http://wiki.snom.com/Category:HowTo:Call_Forwarding


If you want only the PA to be able to call the user's phone, then maybe just use the PA's number for all calls from external, and only the PA knows the internal number of the user.


Also interesting to you could be the VIP feature for DND: you can set DND(do not disturb) on the user's phone and then add a Directory entry for the PA's number with Contact Type: VIP.  Then nobody will be allowed to call the user except for the secretary.


I hope this helps.


Thanks

Catalina


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