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Can not register handsets with M300

Hello all,

I have ben trying to register two M65 handsets with an M300 base station. The handsets have been regsitered to an M700 station before successfully. (Unfortunately I had to return the M700 as I happened to overlook that each handset can only be assined to one extension.)


Now with the M300 the handsets won't register. I have been playing around with different fimwares but I had no luck at all.


The Handsets are on

SW version: 03.55 Branch: 0025

09-02-2017 13:08

HW version:

73

DECT Band:

EU


The base shows the following system information (see attached file). I am confused by the RF Band state:


RF Band:Unknown (F/R/C0/C1) (00/00/f0/f0)

This looks different in all the manuals I have seen. What might be the problem here? Thanks for any help!



Best Answer

Dear Philipp,

please do an RMA of your base station: it must show the correct RF Band. 

http://wiki.snom.com/Hardware_Fault


Best regards

1 Comment

Answer

Dear Philipp,

please do an RMA of your base station: it must show the correct RF Band. 

http://wiki.snom.com/Hardware_Fault


Best regards

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