How can we help you today?
Start a new topic
Answered

snomD345-SIP 8.9.3.80

 Hi,

  i'd like to change those values on my phone d345:

Casing Mic Volume(1 - 8)
Handset Mic Volume (1 - 8)
Headset Mic Volume (1 - 8)
But i'm not able to locate those options.
They don't still available on advanced/audio settings.
Why?
Thank You
Best

Cattura.PNG
(31.5 KB)

Best Answer

Hi David,

manual tuning was removed due to the new AGC functionality (Automatic Gain Control).

We have a feature request to reintroduce also manual tuning; at this moment we don't have an ETA for it.


Regards


Answer

Hi David,

manual tuning was removed due to the new AGC functionality (Automatic Gain Control).

We have a feature request to reintroduce also manual tuning; at this moment we don't have an ETA for it.


Regards

Hi Luca,

thank you for prompt replay.

I've more than one user (customers)  the reported to us a bad feedback abuto the audio quality using the snom d345.

The issue seems the audio level on the snom user's mic.. who talk with him often are not able to hear the words, the audio level seeams too low.

It's not a bandwith/codec issue.

How can we change/disable the ACG functionality ?

Thank You

Best

David

Dear David,

you can enable/disable the AGC with the following settings:


http://wiki.snom.com/Settings/handset_agc

http://wiki.snom.com/Settings/headset_agc


Best regards

Login or Signup to post a comment