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370 does not show names from phone book of incoming calls


my snom 370 does not show the names from his phone book when a call comes in. It just shows the phone number. When I call out, all is okay. Also in the missed calls list, it only shows the numbers but not the names.

I testet some new firmware versions, but it has no effect.

I imported the phone book from my snom 360. On 360 there are no problems.

Also, when i add a new entry in the 370's phone book, it doesn't show.

Is this a know issue? Is there a hack to make the 370 to show the names?

Would be very nice, if anybody could help.

Thank you,


1 Comment


please try the following solution; see this link 

Best regards 

snom support team

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