Hello,
after FW upgrade from 355 to 400.2 one of two M25 handsets fails to connect to the m300.
No success deleting and re-adding the handset on the m325 with its specific IPEI or with the default one (FFFF...).
The other M25 works as expected.
could you try to master reset the handset!
see this FAQ
best regards
snom support team
After the second master reset I was able to register the handset.
Thank you for your support.
Marc Schaefers
Hello,
after FW upgrade from 355 to 400.2 one of two M25 handsets fails to connect to the m300.
No success deleting and re-adding the handset on the m325 with its specific IPEI or with the default one (FFFF...).
The other M25 works as expected.
could you try to master reset the handset!
see this FAQ
best regards
snom support team
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- Newest First
Sorted by PopularSidaty Khalihina
could you try to master reset the handset!
see this FAQ
best regards
snom support team
Marc Schaefers
After the second master reset I was able to register the handset.
Thank you for your support.
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