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M325 one of two handsets fails to connect

Hello,

after FW upgrade from 355 to 400.2 one of two M25 handsets fails to connect to the m300.

No success deleting and re-adding the handset on the m325 with its specific IPEI or with the default one (FFFF...).

The other M25 works as expected.

Best Answer

could you try to master reset the handset!

see this FAQ


best regards

snom support team

2 CommentsSorted by Oldest First
Answer

could you try to master reset the handset!

see this FAQ


best regards

snom support team

After the second master reset I was able to register the handset.

Thank you for your support.

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