Hi... we have the same issue :-(
Are you using 3CX?
After how much time does the issue occur after reboot?
We have an existing issue (SCPP-8179) and we're working on it.
In the meanwhile can you try to change the following setting: http://wiki.snom.com/Settings/user_dtmf_info to value "sip_info_only" or "on" ?
We have the same issue with D375 and 3cx. 184.108.40.206. But i do not find the DTMF setting.
The setting is here: Identity X -> SIP -> DTMF via SIP INFO
We have the same problem with the Snom D785 with the FW snomD785-SIP 10.1.37.11.
We have changed the setting <DTMf via SIP> but the problem persists.
We use 3CX.
Thank you in advance.
This issue should be fixed in the current release; please give it a try:
Let's know if it still persists.
snom support team
we have a C520 with this Firmware: 1.40.32-0-ENG
we are using a swyx server.
Settings: DTMF Method: SIP Info
After we have enter a pin to enter a virtuell conference room and press # the call will be end automaticlly.