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D375: directory synced via XCAP makes phone super slow

We use XCAP to sync our contacts into the phone's directory (latest firmware version 8.9.3.80). If we empty the address book the phone works normally, but as soon as the directory is populated again the phone becomes annoyingly slow, e. g. when receiving a call it takes up to three seconds until the connection is actually established. I can only find the following entries in the logs which might indicate a problem: Mar 19 13:12:50.837 [NOTICE] PHN: XcapClient: xcap server refused modifictions to the contact list with error code: 405 and message:

405 Not Allowed


nginx/1.13.9 Mar 19 13:12:50.853 [NOTICE] PHN: XcapClient: new etag from server: "5aaaa069-17e58" Mar 19 13:12:52.170 [NOTICE] PHN: Deleting tbook entry Person A Mar 19 13:12:52.894 [NOTICE] PHN: Deleting tbook entry Person B Mar 19 13:12:52.895 [NOTICE] PHN: Deleting tbook entry Person B Mar 19 13:12:53.199 [NOTICE] PHN: Deleting tbook entry Person C Mar 19 13:12:53.201 [NOTICE] PHN: Deleting tbook entry Person C Anyone any idea?

Best Answer

Assigning the same number to more than a single contact is not supported for the internal tbook/directory of the phones (see http://wiki.snom.com/Snom760/Web_Interface/V8/Directory)

Ticket was opened for further follow-ups.


Apparently this is caused by not unique numbers in the directory. The mentioned contacts shared a telephone number with another contact. Is this desired behaviour? I can perfectly imagine a case where two different contacts share e. g. the same fax number.


I will report this as bug.

Answer

Assigning the same number to more than a single contact is not supported for the internal tbook/directory of the phones (see http://wiki.snom.com/Snom760/Web_Interface/V8/Directory)

Ticket was opened for further follow-ups.

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