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Hi. I configured an SNOM 320 by myself. I used a generated and long time used template als help (many years in use).

It works for a while but what I have with the manually configured phone is, that after a short period the identity seems to be off but on the display it's still shown. I can't call after a several time (i think some minutes). When I try to call I got the "not available"-message.

I raised the value for the away_timer already (with the dummy-url). But this doensn't help.

Here is the log from the last minutes. I dont understand all the errors and outputs :(.

Thx

14/3/2018 09:32:00 [ALERT ] LID: inca360_handle_kb: key event: 782345840
14/3/2018 09:32:01 [ALERT ] LID: inca360_handle_kb: key event: 782345890
14/3/2018 09:32:01 [ERROR ] LID: Unknown DTMF key code: 61
14/3/2018 09:32:01 [ALERT ] LID: inca360_handle_kb: key event: 782346410
14/3/2018 09:32:01 [ALERT ] LID: inca360_handle_kb: key event: 782346510
14/3/2018 09:32:01 [ERROR ] LID: Unknown DTMF key code: 67
14/3/2018 09:32:02 [ALERT ] LID: inca360_handle_kb: key event: 782347260
14/3/2018 09:32:02 [ALERT ] LID: inca360_handle_kb: key event: 782347460
14/3/2018 09:32:02 [ERROR ] LID: Unknown DTMF key code: 62
14/3/2018 09:32:03 [ALERT ] LID: inca360_handle_kb: key event: 782348220
14/3/2018 09:32:03 [ALERT ] LID: inca360_handle_kb: key event: 782348370
14/3/2018 09:32:03 [ERROR ] LID: Unknown DTMF key code: 61
14/3/2018 09:32:05 [ALERT ] LID: inca360_handle_kb: key event: 782349970
14/3/2018 09:32:05 [NOTICE] PHN: Fetching URL: file:///xml/gui/call_lists_list.xml#var:calllist_type=Missed&var:calllist_title=lang_list_missed
14/3/2018 09:32:05 [ALERT ] LID: inca360_handle_kb: key event: 782350070
14/3/2018 09:32:05 [ERROR ] LID: Unknown DTMF key code: 68
14/3/2018 09:32:05 [ALERT ] LID: inca360_handle_kb: key event: 782350580
14/3/2018 09:32:05 [NOTICE] PHN: Fetching URL: file:///xml/gui/call_lists_list.xml#calllistclear=Missed,sel
14/3/2018 09:32:05 [ALERT ] LID: inca360_handle_kb: key event: 782350830
14/3/2018 09:32:05 [ERROR ] LID: Unknown DTMF key code: 62
14/3/2018 09:32:06 [ALERT ] LID: inca360_handle_kb: key event: 782350980
14/3/2018 09:32:06 [ALERT ] LID: inca360_handle_kb: key event: 782351130
14/3/2018 09:32:06 [ERROR ] LID: Unknown DTMF key code: 67
14/3/2018 09:32:06 [NOTICE] PHN: Fetching URL: file:///xml/gui/call_lists.xml
14/3/2018 09:32:06 [ALERT ] LID: inca360_handle_kb: key event: 782351760
14/3/2018 09:32:07 [ALERT ] LID: inca360_handle_kb: key event: 782351860
14/3/2018 09:32:07 [ERROR ] LID: Unknown DTMF key code: 67
14/3/2018 09:32:11 [NOTICE] CFG: Settings: Config stored
14/3/2018 09:32:15 [NOTICE] PHN: TPL: Socket 125 idle/connect timeout
14/3/2018 09:32:15 [NOTICE] PHN: TPL: Socket 126 idle/connect timeout
14/3/2018 09:32:15 [NOTICE] PHN: TPL: Socket 127 idle/connect timeout
14/3/2018 09:32:15 [NOTICE] PHN: TPL: Socket 128 idle/connect timeout
14/3/2018 09:32:15 [NOTICE] PHN: TPL: Socket 129 idle/connect timeout
14/3/2018 09:32:17 [NOTICE] PHN: TPL: Socket 124 idle/connect timeout
14/3/2018 09:37:54 [CRITIC] PHN: start_dst(1521943200) end_dst(1540695600) offset_dst(3600) offset_utc(3600)
14/3/2018 09:37:54 [CRITIC] PHN: start DST: 03/25/2018 02:00:00 (1521943200)
14/3/2018 09:37:54 [CRITIC] PHN: end DST: 10/28/2018 03:00:00 (1540695600)
14/3/2018 09:57:45 [CRITIC] PHN: Warning: Ignore invalid parameter: REREGISTER
14/3/2018 09:57:45 [NOTICE] GUI: Sending post request http://127.0.0.1:80/dummy.htm?user_active1=off&settings=save
14/3/2018 09:57:45 [NOTICE] PHN: Fetching URL: http://127.0.0.1:80/dummy.htm?user_active1=off&settings=save
14/3/2018 09:57:45 [NOTICE] GUI: Sending post request http://127.0.0.1:80/dummy.htm?user_active1=off&settings=save
14/3/2018 09:57:45 [NOTICE] PHN: Fetching URL: http://127.0.0.1:80/dummy.htm?user_active1=off&settings=save
14/3/2018 09:57:46 [ERROR ] PHN: TPL: Socket Error: 133/26/connected, read -> Resource temporarily unavailable (11)
14/3/2018 09:57:46 [NOTICE] PHN: SIP: process auth:Match challenge for user=tg2gstoehr, realm=asterisk
14/3/2018 09:57:46 [ERROR ] PHN: TPL: Socket Error: 136/28/connected, read -> No such file or directory (2)
14/3/2018 09:57:46 [NOTICE] PHN: SIP: process auth:Match challenge for user=tg2gstoehr, realm=asterisk
14/3/2018 09:57:46 [NOTICE] PHN: SIP: Registration Metrics failed
14/3/2018 09:57:46 [NOTICE] PHN: SIP: process auth:Match challenge for user=tg2gstoehr, realm=asterisk
14/3/2018 09:57:46 [NOTICE] PHN: SIP: Registration Metrics failed
14/3/2018 09:57:48 [NOTICE] PHN: TPL: Socket 130 idle/connect timeout
14/3/2018 09:57:52 [NOTICE] PHN: RTP: set_destination  adr=212.55.198.151:14106
14/3/2018 09:57:53 [NOTICE] PHN: RTP: set_destination RP6 adr=
14/3/2018 09:57:55 [ALERT ] LID: inca360_handle_kb: key event: 783899200
14/3/2018 09:57:55 [ALERT ] LID: inca360_handle_kb: key event: 783899300
14/3/2018 09:57:55 [ERROR ] LID: Unknown DTMF key code: 67
14/3/2018 09:57:55 [ALERT ] LID: inca360_handle_kb: key event: 783899670
14/3/2018 09:57:55 [ALERT ] LID: inca360_handle_kb: key event: 783899770
14/3/2018 09:57:55 [ERROR ] LID: Unknown DTMF key code: 67
14/3/2018 10:05:22 [NOTICE] PHN: TPL: Socket 139 idle/connect timeout
14/3/2018 10:05:23 [ALERT ] LID: inca360_handle_kb: key event: 784347230
14/3/2018 10:05:23 [NOTICE] GUI: Sending post request http://127.0.0.1:80/dummy.htm?user_active1=on&settings=save
14/3/2018 10:05:23 [NOTICE] PHN: Fetching URL: http://127.0.0.1:80/dummy.htm?user_active1=on&settings=save
14/3/2018 10:05:23 [ALERT ] LID: inca360_handle_kb: key event: 784347330
14/3/2018 10:05:23 [ERROR ] LID: Unknown DTMF key code: 6e
14/3/2018 10:05:23 [ERROR ] PHN: TPL: Socket Error: 141/24/connected, read -> Resource temporarily unavailable (11)
14/3/2018 10:05:23 [NOTICE] PHN: SIP: process auth:Match challenge for user=tg2gstoehr, realm=asterisk
14/3/2018 10:05:23 [CRITIC] PHN: SIP: Registered at registrar as tg2gstoehr@sip12.e-fon.ch (Expires: 3600 secs)
14/3/2018 10:05:23 [NOTICE] GUI: Sending post request http://127.0.0.1:80/dummy.htm?user_active1=on&settings=save
14/3/2018 10:05:23 [NOTICE] PHN: Fetching URL: http://127.0.0.1:80/dummy.htm?user_active1=on&settings=save
14/3/2018 10:05:23 [ERROR ] PHN: TPL: Socket Error: 147/24/connected, read -> Resource temporarily unavailable (11)
14/3/2018 10:05:30 [NOTICE] CFG: Settings: Config stored

A change I made now: i deactivated and hided all identities from 2 to 12.

The critical error in this logs from the last minutes has to be the reason...

14/3/2018 10:29:54 [NOTICE] PHN: TPL: Socket 209 idle/connect timeout
14/3/2018 10:29:59 [NOTICE] PHN: TPL: Socket 210 idle/connect timeout
14/3/2018 10:30:10 [NOTICE] PHN: RTP: set_destination  adr=212.55.198.151:18410
14/3/2018 10:30:12 [NOTICE] PHN: RTP: set_destination RP8 adr=
14/3/2018 10:30:14 [NOTICE] PHN: Fetching URL: snom://mb_exit
14/3/2018 10:30:17 [NOTICE] PHN: TPL: Socket 211 idle/connect timeout
14/3/2018 10:30:27 [NOTICE] PHN: TPL: Socket 212 idle/connect timeout
14/3/2018 10:37:54 [CRITIC] PHN: start_dst(1521943200) end_dst(1540695600) offset_dst(3600) offset_utc(3600)
14/3/2018 10:37:54 [CRITIC] PHN: start DST: 03/25/2018 02:00:00 (1521943200)
14/3/2018 10:37:54 [CRITIC] PHN: end DST: 10/28/2018 03:00:00 (1540695600)

Thank you for your Feedback.

I changed some settings in the away_timer and expireing of the identity. The phone now connects more often to the SIP and renews the status (so there is no away timer).