Earphone is not working anymore since firmware upgrade
M
Michael Wuerzinger
started a topic
almost 3 years ago
Hi,
I'm new to VoIP but pretty impressed by it's possibilities.
The original earphone or receiver of my D745 is not working anymore. To make a call via speaker is still possbile. The cable from phone to earphone is plugged in properly and very new as well.
I presume there is no hardware problem. Google searches showed me results with turning off the headset reference. But I can't find this topic in my phone preferences. Do you have any recommendations for solving this problem?
Cheers,
Michael
Best Answer
C
Catalina Moritz
said
almost 3 years ago
Hi Michael,
The phone has a physical headset button - maybe you can see if pressing it makes a difference?
Michael Wuerzinger
Hi,
I'm new to VoIP but pretty impressed by it's possibilities.
The original earphone or receiver of my D745 is not working anymore. To make a call via speaker is still possbile. The cable from phone to earphone is plugged in properly and very new as well.
I presume there is no hardware problem. Google searches showed me results with turning off the headset reference. But I can't find this topic in my phone preferences. Do you have any recommendations for solving this problem?
Cheers,
Michael
Hi Michael,
The phone has a physical headset button - maybe you can see if pressing it makes a difference?
By "original earphone or receiver" I assume you mean a headset. This page might help to figure out the firmware you need: http://wiki.snom.com/Sennheiser,_Jabra_and_Plantronics
If you revert to the previous firmware does it start working again?
Regards
Catalina Moritz
Hi Michael,
The phone has a physical headset button - maybe you can see if pressing it makes a difference?
By "original earphone or receiver" I assume you mean a headset. This page might help to figure out the firmware you need: http://wiki.snom.com/Sennheiser,_Jabra_and_Plantronics
If you revert to the previous firmware does it start working again?
Regards
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