How can we help you today?
Start a new topic
Discussions Snom Desktop Phones Q&A
Answered

Firmware discrepencies between IP phone and wiki page -- which is right?

I submitted a ticket (#12526) but it was immediately closed without comment. I am repeating it here in hopes that someone on this forum can give me a better idea of which firmware version I should be using on a new refurbished nom 821 VoIP desktop phone that I purchased from Amazon.


--- copy of ticket ---

My recent purchase of a refurbished snom 821 desktop VoIP phone came with firmware version 8.8.2.16 but the snom wiki page at http://wiki.snom.com/Snom821/Firmware says that only an earlier firmware version 8.7.5.35 should be used. I am confused by what version I should retain on my phone? Should I keep the version I have now or roll back to an earlier version? AND WHERE online can I find my current version again if I need to restore later? Or should I be on an even more recent fw version? Thank you for clearing this up.

Screen Shot 2018-02-23 at 12.37.53 PM.png
Screen Shot ...
(178 KB)
Best Answer

Dear John,

ticket was closed because your phone is in EoL

Your phone has actually a UC firmware for lync.

The latest UC firmware is:

 

File Name: snom821-8.8.3.32.cab

Size: 24365130 bytes

SHA256: d92cb21a455f43262bac3658530b8ce3e8d03a6926db1ce82e267854f90fd09d

Download URL: http://downloads.snom.com/snomuc/snom821-8.8.3.32.cab


File Name: snom821-UC-8.8.3.32-SIP-r.bin

Size: 24346944 bytes

SHA256: fd28d9c351f8fe69e8e169d560f290bf6636ab65c4de04e858883d1e57db171a

Download URL: http://downloads.snom.com/snomuc/snom821-UC-8.8.3.32-SIP-r.bin


If you need a SIP firmware, you can find the latest one for your phone here:

http://wiki.snom.com/Firmware/V8_7_5_44


Best regards

1 Comment
Answer

Dear John,

ticket was closed because your phone is in EoL

Your phone has actually a UC firmware for lync.

The latest UC firmware is:

 

File Name: snom821-8.8.3.32.cab

Size: 24365130 bytes

SHA256: d92cb21a455f43262bac3658530b8ce3e8d03a6926db1ce82e267854f90fd09d

Download URL: http://downloads.snom.com/snomuc/snom821-8.8.3.32.cab


File Name: snom821-UC-8.8.3.32-SIP-r.bin

Size: 24346944 bytes

SHA256: fd28d9c351f8fe69e8e169d560f290bf6636ab65c4de04e858883d1e57db171a

Download URL: http://downloads.snom.com/snomuc/snom821-UC-8.8.3.32-SIP-r.bin


If you need a SIP firmware, you can find the latest one for your phone here:

http://wiki.snom.com/Firmware/V8_7_5_44


Best regards

Login or Signup to post a comment
More topics in Q&A
See all 658 topics