remotely switch off User Mode : Helpdesk platform

R

Ralf Kraemer

started a topic almost 3 years ago

Hello, i need to switch off user mode via http request.

Is that possible?

I can switch it on via http request, but not off.

Thanks

Best Answer

C

Catalina Moritz said almost 3 years ago

To disable admin mode you can use something like this:

http://IP/dummy.htm?settings=save&admin_mode=off

If you are in user mode, you can normally re-enable admin mode by going under Menu -> Maintenance -> Reset Values. You can simulate this in an HTTP request something like this:

http://IP/command.htm?key=MENU,1000;UP,1000;UP,1000;ENTER,1000;DOWN,100;ENTER,1000;0;0;0;0,1000;ENTER

or

http://IP/command.htm?key=MENU,1000;4,1000;2,1000;0;0;0;0,100;ENTER

(assuming admin password is 0000)

S

Sean Collins

said almost 3 years ago

Ralf,

Are you trying to disable a users access to the Web User Interface of the phone or disable the User Mode of the Phone User Interface (Keyboard/Menu settings)?

Regards,

Sean Collins

Snom Support

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Ralf Kraemer

said almost 3 years ago

Hello Sean,

i switched the Phone to user mode with the following Example from your Wiki:

http://wiki.snom.com/FAQ/Can_I_control_my_snom_phone_remotely

Thats all working good.

But how can i get back to adminstrator mode without resetting the Phone?

Thanks Ralf

S

Sean Collins

said almost 3 years ago

Ralf,

Take a look at step 2 of this article. Possibly this is what you're trying to accomplish.

http://wiki.snom.com/FAQ/How_do_I_secure_my_phone

Regards,

Sean Collins

Snom Support

R

Ralf Kraemer

said almost 3 years ago

Hello Sean, i know this article

But i need to disable admin mode via http request.

I know the admin mode password.

Thx Ralf

C

Catalina Moritz

said almost 3 years ago

Answer

To disable admin mode you can use something like this:

http://IP/dummy.htm?settings=save&admin_mode=off

If you are in user mode, you can normally re-enable admin mode by going under Menu -> Maintenance -> Reset Values. You can simulate this in an HTTP request something like this:

http://IP/command.htm?key=MENU,1000;UP,1000;UP,1000;ENTER,1000;DOWN,100;ENTER,1000;0;0;0;0,1000;ENTER

or

http://IP/command.htm?key=MENU,1000;4,1000;2,1000;0;0;0;0,100;ENTER

(assuming admin password is 0000)