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D715 Directory Sort order

A client who has been using D715s with internal directories on each phone has recently began experiencing problems. Latest firmware 8.9.3.80 hasn't resolved it.


The directory sort order ALWAYS displays as Firstname Familyname.


The *order* changes, but the display is always Firstname Familyname.


Using the keypad allows you to search - but uses the *displayed* values instead of the sorted order.  


So sorting by Familyname

  • Cccc Baa
  • Bbbb Bbb
  • Aaaa Bcc


Pressing the B key takes you to the second item - not the first...


There is no way to sort the directory and use the keypad to gain access to the Familynames, making the phone-based directory useless for any decent number of entries.


This worked in the past - when did it break? and can I go back to that firmware from 8.9.3.60/80 ?



Best Answer

Dear Craig,

this is a know issue SCPP-8396 and we're working on it.

With version 8.9.3.46 or previous, this bug is not present.


Regards


Answer

Dear Craig,

this is a know issue SCPP-8396 and we're working on it.

With version 8.9.3.46 or previous, this bug is not present.


Regards

Where can I download the 8.9.3.46?  There only seems to be 8.9.3.60 or 8.7.5.40 avialable on the firmware page?


Thanks

Dear Craig,

you can download it here.

Please note that this is an old version, just for testing purpose.


Best regards


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