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SNOM 300 - firmware wont upgrade to snom300-8.7.5.35-SIP-f.bin

I'm currently running 8.4.32 firmware on snom 300, and trying to upgrade to 8.7.5.35 and every attempt to upgrade seems to work, but when I go to system information on the WUI, I see it is still running 8.4.32


Is this firmware supported on the 300 platform and/or is there a known issue?



1 Comment

Robert,


Try doing an incremental upgrade. Upgrade to 8.7.3.25 first and then go to 8.7.5.35 If it still does not upgrade then it sounds like your phone is being provisioned and that may be preventing your ability to upgrade.


Regards,


Snom Support

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