I have a PA1 connected to a Shoretel pbx. It registers and I can call the extension set to it, however it just rings. How can I get it to auto answer to page? Auto Answer under SIP Identity Settings is enabled.
Best Answer
C
Catalina Moritz
said
over 2 years ago
@Chris, In the web interface of the PA1 go to the 'Preferences' page, if you scroll down to 'Auto Answer' section, what do you have under 'Type of Answering'? Make sure it is set to ‘Headset’ and not 'Handsfree' or 'Handset'. If this does not solve the problem, can you tell me what version do you have?
@Isaac, do you have the exact same problem and also with Shoretel ("can execute a call to a shoretel phone via the browser and audio is transmitted out the paging, however when I call the PA1 it answers but no audio is passed")? Otherwise it would be better if you open a separate forum entry
Good Day, Can you please let me know if you got this working. I am having the exact same issue. I can execute a call to a shoretel phone via the browser and audio is transmitted out the paging, however when I call the PA1 it answers but no audio is passed. Any assistance is appreciated.
Thank you, Chris
I
Isaac Castellon
said
almost 3 years ago
Im Trying to set up a snom Pa1 in my office. all want its to be able to talk on the pa from my voip phone. youtube said it should be easy but I can't get it to work. Im not good at this can anyone help, would appreciate it. Sorry to interrupt this topic, I just really need help.
C
Catalina Moritz
said
over 2 years ago
Answer
@Chris, In the web interface of the PA1 go to the 'Preferences' page, if you scroll down to 'Auto Answer' section, what do you have under 'Type of Answering'? Make sure it is set to ‘Headset’ and not 'Handsfree' or 'Handset'. If this does not solve the problem, can you tell me what version do you have?
@Isaac, do you have the exact same problem and also with Shoretel ("can execute a call to a shoretel phone via the browser and audio is transmitted out the paging, however when I call the PA1 it answers but no audio is passed")? Otherwise it would be better if you open a separate forum entry
Rob Jordan
I have a PA1 connected to a Shoretel pbx. It registers and I can call the extension set to it, however it just rings. How can I get it to auto answer to page? Auto Answer under SIP Identity Settings is enabled.
@Chris, In the web interface of the PA1 go to the 'Preferences' page, if you scroll down to 'Auto Answer' section, what do you have under 'Type of Answering'? Make sure it is set to ‘Headset’ and not 'Handsfree' or 'Handset'. If this does not solve the problem, can you tell me what version do you have?
@Isaac, do you have the exact same problem and also with Shoretel ("can execute a call to a shoretel phone via the browser and audio is transmitted out the paging, however when I call the PA1 it answers but no audio is passed")? Otherwise it would be better if you open a separate forum entry
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Sorted by PopularSidaty Khalihina
Do you have the same behaviour described under the following FAQ:
http://wiki.snom.com/FAQ/Why_do_I_not_hear_the_announcment_coming_out_of_my_PA1_speaker%3F
Which firmware version is installed on the PA1?
BR
Rob Jordan
No, not really the same. When I call the extension on the PA1, it just rings.
The firmware version I have is snomPA1-SIP 8.7.3.19.
Sidaty Khalihina
Ok, could you give the current release a try!
http://wiki.snom.com/Snom_PA1/Firmware
Chris Athavale
Thank you,
Chris
Isaac Castellon
Im Trying to set up a snom Pa1 in my office. all want its to be able to talk on the pa from my voip phone. youtube said it should be easy but I can't get it to work. Im not good at this can anyone help, would appreciate it. Sorry to interrupt this topic, I just really need help.
Catalina Moritz
@Chris, In the web interface of the PA1 go to the 'Preferences' page, if you scroll down to 'Auto Answer' section, what do you have under 'Type of Answering'? Make sure it is set to ‘Headset’ and not 'Handsfree' or 'Handset'. If this does not solve the problem, can you tell me what version do you have?
@Isaac, do you have the exact same problem and also with Shoretel ("can execute a call to a shoretel phone via the browser and audio is transmitted out the paging, however when I call the PA1 it answers but no audio is passed")? Otherwise it would be better if you open a separate forum entry
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