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M32533

 

Hello, we have the model M325 and after a return to the dealer, because after 30 sec the conversation is canceled, I wanted to reinstall the phone. The M25 headset can no longer be registered at the base station. Registering is via "Connect / Register / Access Code / Pin and press OK". Pin is the standard pin. This does not work many thanks to Wagner

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An additional ticket was opened by Support Team.


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An additional ticket was opened by Support Team.

Dear Stephan


Could you try master reset on M25, and later remove IPEI from your extensions in M325 as all F`s and try again?


https://helpdesk.snom.com/support/solutions/articles/6000078052-how-to-make-a-master-handset-reset-m85-m65-m25-


Regards


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